Privacy and Security Policy

Ownership and Management: All services provided at our store and by Moontia e-Ticaret Limited Şirketi, registered at Cevizli Mah. Ayhan Sk. No:14 İç Kapı No:7 Maltepe/İstanbul, are owned and operated by our company.

Collection of Personal Data: Our company may collect personal data for various purposes. Below, we describe how and what personal data is collected, and how it is protected.

Personal data such as names, company details, phone numbers, addresses, or email addresses are collected from users through membership registrations or various forms and surveys on our store.

Our company may periodically send campaign information, updates about new products, and promotional offers to customers and members. Members can choose whether or not to receive such information when they sign up and can update their preferences in their account settings or through the unsubscribe link in the notifications they receive.

Personal information transmitted electronically by members during the approval process on our store will not be disclosed to third parties beyond the purposes and scope defined in our "User Agreement."

To identify system issues and resolve problems or disputes quickly, our company records and uses members' IP addresses. IP addresses may also be used to generally identify users and gather demographic information.

Our company may use the information collected for direct marketing purposes by itself or with partners. Personal data may also be used to contact users when necessary. Information requested or provided by users or related to transactions on our store may be used by our company and its partners for statistical evaluations, database creation, and market research, even beyond the purposes and scope defined in the "Membership Agreement," without revealing members' identities.

Our company is committed to keeping confidential information private and secure, considering it a duty of confidentiality, and taking all necessary measures to prevent unauthorized use or disclosure of such information.

Credit Card Security:

Our company prioritizes the security of credit card holders shopping on our sites. Credit card information is not stored in our system.

To ensure you are on a secure site during transactions, look for a key or lock icon at the bottom of your browser. This indicates a secure internet page where your information is encrypted. This information is used only for the sales transaction and as per your instructions. Credit card details are encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. The transaction proceeds if the card is approved. As we do not view or store any card information, unauthorized access by third parties is prevented.

For first-time orders, our company verifies the accuracy of financial and address/phone details to protect against credit card fraud. If necessary, we may contact the cardholder or the relevant bank to confirm these details.

Only you can access and modify the information provided during membership registration. As long as you keep your membership login details secure, no one else can access or alter your information. Membership processes are handled within a 128-bit SSL security domain, a standard that is internationally recognized and unbreakable.

Third-Party Websites and Applications:

Our store may link to other sites. We are not responsible for the privacy practices or content of these external sites. Advertisements on our site are distributed through our advertising partners. The principles of this Privacy Policy apply only to our store and do not cover third-party websites.

Exceptions:

Our company may disclose user information to third parties in limited circumstances outside the provisions of this "Privacy Policy":

To comply with legal requirements or directives from legal authorities.
To fulfill and enforce the "Membership Agreement" and other agreements with users.
To respond to requests for information by authorized administrative and judicial authorities conducting investigations or inquiries.
To protect users' rights or safety.

Email Security:

Do not include your credit card number or passwords in emails sent to our Customer Service regarding any orders. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email.

Browser Cookies:

Our company may use cookies to gather information about users visiting our site. Cookies are small text files sent from a site to a user’s browser and stored in the device’s memory. Cookies help to simplify Internet use by saving site preferences and providing statistical data.

Cookies may collect statistical information about site visits, user behavior, and time spent on the site. They are not designed to collect personal information. Most browsers are set to accept cookies by default, but users can configure their browsers to reject cookies or alert them when cookies are sent.

Policy Changes:

Our company may modify the "Privacy Policy" at any time by publishing it on the site or sending it via email. Changes will be effective from the date of publication.

For any questions or suggestions regarding our Privacy Policy, please email us at gulden@moontia.com.

Contact Information:

Company Name: Moontia e-Ticaret Limited Şirketi
Address: Cevizli Mah. Ayhan Sk. No:14 İç Kapı No:7 Maltepe/İstanbul
Email: gulden@moontia.com
Phone: +90534 258 35 35